Peter Förster

- Manage IAM operations including monitoring, compliance activities, and system governance - Oversee access reviews and re-certification processes across business units - Collaborate with IT, security, and compliance teams to ensure alignment with organizational policies - Identify and implement process improvements and automation opportunities within the IAM lifecycle - Develop and maintain IAM workflows, process documentation, user guides, and compliance evidence

- Support audits incl. written statements and compliant documentation (BAIT, MaRisk, DORA) - Coordinate audit measures and track remediation across stakeholders - Plan restore tests with BCM - Create and maintain system documentation, access concepts and process descriptions - Oversee IT risk inventory and implement DORA-compliant operational controls

- Managed identities and access rights within the operational IAM process in compliance with ZAIT - Processed access requests in close coordination with business units under defined SLAs - Extended ServiceNow IAM module, including implementation of a SAP connector - Implemented a structured process for managing technical accounts in line with regulations - Supported audits (internal/external) by preparing data, analyzing findings, and defining remediation

- Administered IAM services for external partners in accordance with TISAX requirements - Consulted departments on role requirements and coordinated technical implementation - Developed and documented internal identity lifecycle processes - Conducted workshops and training sessions on IAM topics and access models - Compiled KPIs and created stakeholder-specific IAM reports

- Implemented compliance measures in secure, operations-related IT environments - Oversaw security-relevant operational processes and ensured policy adherence - Planned and coordinated patch and update processes across diverse system platforms - Performed data protection checks, access reviews, and audit documentation - Maintained architectural overviews and operational guidelines

2nd Level IAG DB Gatekeeper (2017–2019) - Provided operational support for Deutsche Bank’s central IAG system - Handled complex access-related requests and escalations across departments - Created audit-proof reports and documentation for internal and external audits - Assisted in maintaining compliant role and access structures - Communicated with stakeholders to ensure alignment with IAM governance standards 1st Level IAG DB Gatekeeper (2015–2016) Agent – dbSupportPlus Helpdesk (2013–2015)