Philipp Kretzer

As Chief Sales Officer (CSO) at GALERIA, I am responsible for the overall sales operations across 83 stores, covering more than 1 million sqm of retail space and over 10,000 employees. I lead both the strategic and operational aspects of the sales function, developing and executing initiatives to drive performance, increase revenue, and ensure a consistent and high-quality customer experience throughout all locations. In my role as CSO I have total proxy.

In my role as Regional Sales Director I had the full responsibility for all 21 GALERIA stores in Bavaria and Baden-Wuerttemberg, Germany, with a total of 300,000 sqm sales area. This included overseeing 21 store directors and 10 commercial managers, as well as a total of 3,000 employees. I led the regional executive team, overseeing regional HR, organisation, facility management, and visual merchandising. I was permanently implementing our localization strategy, shifting towards more decentralized leadershi

As Retail Manager at Best Secret, I led the full operational and leadership performance of the 2 hometurf locations in Dornach and Munich (250 FTE), managing and developing both staff and store management through clear KPIs, coaching, and structured feedback. I was responsible for frequency-based workforce planning, conducted all key employee conversations, and held full accountability for EBITDA results. I worked closely with Merchandising, Buying, Marketing, Logistics, Finance, and HR, while actively mana

As Store Director, I led the full operational and financial performance of the store (1. Kempten, 2. Munich - 100 FTE). I developed business plans, managed staffing and cost budgets, and aligned store goals with company objectives. I guided and developed all employees, implemented training programs, and ensured full compliance with legal and company regulations. I optimized assortments based on local market needs, drove sales and customer satisfaction, and ensured strong visual merchandising and promotional