Philipp Steiner

EuroPass is a full-service digital marketing solutions agency supporting western organizations in better reaching, attracting and converting Chinese Free Independent Travellers (FIT). EuroPass embeds on the fast emerging social media – WeChat (1 Billion monthly active users). We enhance the travel experience in Europe for Chinese Free Independent Travellers (FIT) with digital solutions, through online ticketing, original local experiences, also exclusive VIP service joint with our strategic partners.

Manage a 4 year meeting schedule. Coordinate with the various departments and sectors, councilors and members. Supervise and train the meeting logistics & registration team (4 staff members) and short term support staff. Responsible for meeting schedule, organization of logistics, room allocation, registration, interpretation and technical support.

Initiate and organise new event concepts, supervise candidatures for congresses & negotiate contracts. Create alliances and synergies with external partners within the industry, lead a specialized committee with main stakeholders. Establish a new marketing & sales department, elaborate marketing plan, budget responsibility for the department, develop client portfolio through new acquisition and communication plan.

Organise client events, site inspections, media receptions, attendance at trade fairs. Elaborate and present candidatures for congresses, negotiate with various stakeholders (hotels, congress centers, government, associations, professors, airlines and various service providers). Promote the destination for business tourism (MICE) through a series of marketing activities.

Promote & sell Geneva for business tourism (MICE), in charge of segment “corporate meetings” for the following markets: United Kingdom, Germany and Switzerland. Develop client portfolio. Organise and attend promotional events in assigned markets, prepare and attend sales calls, trade fairs, organise fam trips & workshops; elaborate candidatures and proposals for clients and liaise with partners.

Assistant to the concierge, welcoming, informing and assisting all guests, assure optimal stay

Guest services for clients from various operators (Kuoni, Wettsein, Lotus Reisen etc.) from all over the world. Assistance & information in hotels and airport, sales of excursions, reservations & accounting. Improvement of reservation system.

Assistant to the head of Central & Eastern Europe department, pharma division. Contribute to budget process with RX and OTC products, distribution plan for new oncology product and feasibility report for a co-marketing project with another multinational company.

Customer service and helpline support for various products

Help desk, PC-support, procurement of new hardware and installation.

Marketing and Tourism

Microeconomics, Macroeconomics, Accounting, Law, Marketing