RAPHAELA MAKKI

Member of the Backoffice indicator cell development studies, data base and all kinds of analytical reports to support decision making. Analytical view to optimize and increase efficiency. Development of Quality Assurance and Artificial Intelligence solutions. Digital transformation. UX and agile methodologies. Machine learning techniques. Data visualization in SAS, SQL, Tableau and excel tools.

• BI consultant in the Healthcare industry working on structuring and innovation projects based on GDPR. • Development of reports, analysis and BI panels in Qlik Sense with SQL to support the decision. • Application of statistical methods and analytics in complex databases, generating insights for the Healthcare industry, answering what are the pains of customers and placing proposals for valuable actions. Acting as a focal point of strategic technology partnership with IBM

• Service globally for Germany, USA, Canada, Denmark and the United Kingdom, managing requests and problems of first level of IT in a dynamic way integrated with multicultural and international teams. • Networks, access, SAP, office suite and Windows applications.

The MBA in Data Sciences offered by the Center for Mathematical Sciences Applied to Industry (CeMEAI) and by the Institute of Mathematical and Computer Sciences (ICMC / USP).