
Srijeeta Chowdhury
Skills
Timeline
Professional experience for Srijeeta Chowdhury
- Current 2 years and 10 months, since Oct 2023
Business Process Analyst
Tata Consultancy Services Ltd
Job profile: * Analyzing company processes for delays, obstructions, and weaknesses. * Servicing and maintaining production equipment. * Troubleshooting processing issues. * Ensuring production processes adhere to safety and quality regulations. * Responsible for gathering all business process analyst reports and creating a summary report for management. * Assisting in creating quarterly business process analysis presentation that was given directly to management.
- 3 years and 2 months, Jul 2020 - Aug 2023
Senior Selling Partner Support
Amazon Development Centre (India) Pvt Ltd
Job profile: •Being responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. •Having immediate distinct effect on the experience of customers of Amazon, making strong records of customer focus a high standard of the role. •Addressing chronic system issues, providing process improvements, developing internal documentation, and contributing to a team environment, all while adhering to service level agreements.
- 7 months, Aug 2019 - Feb 2020
Process Analyst
Wipro Ltd.
Job profile: •Reviewing the medical insurance claims of the United States. •Solving queries of the healthcare professionals. •Giving elaborated description of the policies. •Having records of the patients.
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