Srijeeta Chowdhury

Angestellt, Business Process Analyst, Tata Consultancy Services Ltd
India, India

Skills

Management
SAP
Consulting
Business Intelligence
Reporting
Business Analytics
Business Process Management
Business Processes
Master of Business Administration
Process Optimization
Leadership skills
Process Analysis
Professionalism
Business Process Modeling

Timeline

Professional experience for Srijeeta Chowdhury

  • Current 2 years and 10 months, since Oct 2023

    Business Process Analyst

    Tata Consultancy Services Ltd

    Job profile: * Analyzing company processes for delays, obstructions, and weaknesses. * Servicing and maintaining production equipment. * Troubleshooting processing issues. * Ensuring production processes adhere to safety and quality regulations. * Responsible for gathering all business process analyst reports and creating a summary report for management. * Assisting in creating quarterly business process analysis presentation that was given directly to management.

  • 3 years and 2 months, Jul 2020 - Aug 2023

    Senior Selling Partner Support

    Amazon Development Centre (India) Pvt Ltd

    Job profile: •Being responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.  •Having immediate distinct effect on the experience of customers of Amazon, making strong records of customer focus a high standard of the role.  •Addressing chronic system issues, providing process improvements, developing internal documentation, and contributing to a team environment, all while adhering to service level agreements.

  • 7 months, Aug 2019 - Feb 2020

    Process Analyst

    Wipro Ltd.

    Job profile: •Reviewing the medical insurance claims of the United States.
 •Solving queries of the healthcare professionals. 
 •Giving elaborated description of the policies. 
 •Having records of the patients.

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