RAVIKUMAR SEKAR
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von RAVIKUMAR SEKAR
- Bis heute 8 Jahre und 7 Monate, seit Jan. 2017
Product Management - Release Manager, AVP -Cloud SaaS (ServiceNow)
CREDIT SUISSE AG
- 1 Jahr und 2 Monate, Nov. 2015 - Dez. 2016
IT Release Manager, AVP -Cloud SaaS (ServiceNow)
CREDIT SUISSE AG
• Subject matter expert for the Release Management • Experience in managing and setting up of Release Management process and its association to the CMDB, Configuration Items (CIs), Change Management using Service Now platform • Strong understanding and experience in Software / Systems Development Life Cycle (SDLC) • Experienced in leading the Release Management implementation in large scale enterprise environment • Develop and Implement Release Management policy, standards, and procedures
- 9 Monate, Juni 2015 - Feb. 2016
Environment Manager, AVP - Cloud SaaS (ServiceNow)
CREDIT SUISSE AG
• Strategic planning of the Environment Setup, Environment Sync, patching and Upgrade book of work, and working with application developers and IT operations to support customer-specific production and non-production environments within SaaS ServiceNow Platform. • Manage the provision of ServiceNow development and UAT environments for developers and QA team. • Management of escalation issues within the team and wider department, and responsible for preventing re-occurring incidents.
- 1 Jahr und 2 Monate, Jan. 2015 - Feb. 2016
Service Delivery Manager, AVP - Cloud SaaS (ServiceNow)
CREDIT SUISSE AG
Responsible for leading the Service Management Support and Development Team within Service Management Engineering, Enterprise Services. This entails line management of teams supplied by outsourcing partner, with some roles located on-shore and main proportion located in India. The team is responsible for supporting and maintaining the ServiceNow platform as well as developing new modules and/or functionalities.
- 1 Jahr und 11 Monate, Feb. 2013 - Dez. 2014
IT Vendor Management, AVP - Technology Infrastructure Services
CREDIT SUISSE AG
Responsible for driving and executing Vendor Management initiatives and book of work for Global Service Operations (GSO) and be part of the GSO Business & Vendor Management Organization. This entails cross-organizational coordination & vendor interactions with the purpose of ensuring value delivery from vendor partners to Credit Suisse.
- 6 Monate, Aug. 2012 - Jan. 2013
Vendor Governance, AVP - Technology Infrastructure Services
CREDIT SUISSE AG
Drive value delivery from service provider to CS internal customers with a focus on Service quality, Cost efficiency and Risk management. Service Performance / Relationship Management: - Weekly, Monthly and Quarterly service review - Monitor vendor performance, provide feedback, facilitate changes (ex: Ctrl-M console change and volumetric calculations) - Execution of Change Control Notice (CCN) for contract amendments Example: SLA revision Financial Controls Administrative Controls & Compliance
- 3 Jahre und 7 Monate, Apr. 2009 - Okt. 2012
Deputy Operations Manager - Infrastructure Services - Global Command Centre
CREDIT SUISSE AG
- 1 Jahr und 3 Monate, Feb. 2008 - Apr. 2009
Incident Manager - Infrastructure Services - Global Command Centre
CREDIT SUISSE AG
- 11 Monate, Mai 2007 - März 2008
Team Lead - PB Switzerland Infrastructure and Application Monitoring Services
CREDIT SUISSE AG
- 10 Monate, Juli 2006 - Apr. 2007
Technical Trainer - Enterprise IT Infrastucture Services
SLASHSUPPORT INDIA PRIVATE LTD
- 2 Jahre, Aug. 2004 - Juli 2006
Network Engineer
PROTECHSOFT TECHNOLOGIES LTD.
Ausbildung von RAVIKUMAR SEKAR
- 4 Jahre und 5 Monate, Jan. 2000 - Mai 2004
Computer Science
University of Madras, India
Computer Science
Sprachen
Englisch
Fließend
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
22 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.