Rabeea Sehar

• Supporting the maintenance and expansion of an extensive product database using MS Access • Supporting in process analyzes, collection of requirements for an IT system and elaboration of IT target system definitions

• Helped to evaluate EVA communication model of Healthcare department • Assisted team in organizing global events and various daily tasks using SAP and MS Office

• Created Power BI dashboards of Merck Business Services based on KPIs • Created reports using Tableau Program and ServiceNow • Supported in Service Reporting, Service Excellence, Data Quality Assurance and maintained information in data sources like ServiceNow, HPSM and GEAR. • Defined of new IT Business Services and SLAs leading to Collection of SLA signatures

• Developed and maintained PTW Darmstadt’s website on regular basis.

• Learned to develop prototypes of different projects. • Maintained the working calendar for the company.

• Researched on Power Dis-aggregation Techniques.

• Checked Lab assignments • Interaction with students regarding lab assignment’s problem on weekly basis.

Distributed software systems