Radu Chiribelea

• Cloud Migrations from legacy applications to the Power Platform (Dynamics 365) and Azure • Reviewed existing implementations or performed root cause analysis for critical faulty behaviors and suggested and implemented different architectures, technologies or coding patterns alternatives which improved performance even up to 10 times and drove down costs. • Custom development using C#, .NET and PowerShell and set up Azure DevOps for CI/CD. • Presales activities, demos, RFI/RFP handling.

• CRM Team Lead and Project Manager for the development and maintenance of the CRM Online System. • Design and implement technical CRM, ClickDimensions and Azure solutions to cover business needs. • C#, .NET, and JavaScript development.

• Perform source code (C#, .NET and JavaScript) debugging on Microsoft Dynamics 365 (CRM) to identify the root cause of faulty behaviors and work together with the Microsoft CRM Product group towards finding a solution. • Responsible for technical growth and contribution to business processes. • Deliver trainings and workshops internally and for Microsoft Partners on troubleshooting. • Subject Matter Expert.

• Take over escalated cases (technical complexity or highly political situations) and provide deep technical troubleshooting to deliver the best solutions, while at the same time keep great client focus and assure great customer experience.

• Solve complex problems, involving broad product knowledge or functional specialty areas. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical).

Intern in the Windows Platforms Core team • Learned how to configure and troubleshoot Windows Server. • Shadowing the Support Engineers during their work activities.

• Reviewed files and corrected various text formatting issues, so that the content from the files could be introduced successfully into internal databases.