Roger Robertson

Collaborated with internal experts and technical architects to design and deliver client solutions, conducting presentations, demos, and scenario sessions using AWS, GCP, Azure, and Kubernetes. Identified problem domains, assessed technical risks, and proposed mitigation strategies. Achieved a 40-50% win rate in new business and 80-90% in renewals by crafting tailored solutions addressing client pain points. Led prospecting, product and market research, customer analysis, and deal qualification to create un

Senior technical advisor and key member of enterprise account teams, supporting complex AWS, Azure, and GCP cloud transformation initiatives across global clients — owning the solution design process from discovery through PoC and deal closure.

Ensure profitable operation of the hotel, food & beverage outlets, and experiences in conjunction with established metrics and goals. Optimize business performance of each area of responsibility. Led several restructuring initiatives across our properties that resulted in a 40%+ revenue growth and a 40%+ gross margin growth pre-pandemic. Revenue and business analysis. Liaison with outside investors, in conjunction with CFO, relative to day-to-day operations and expansion of managed hotel, two restaurants, a

led full digital transformation to cloud infrastructure on AWS and Azure, including automated backup, replication, and DR runbooks.

Appointment to this role for the purpose of planning, executing, and evaluating key projects according to the predetermined timelines and budgets set out for each of our customer requirements. Since security, quality and environmental concerns are requirements, I was formerly tested, trained in, and working strictly within compliance of ISO 9001, 27001 and 14001 for this role. Managed successful installation of over 40 system upgrades to the primary applications used throughout 80+ customers, resulting in i

Short term contract to plan, direct and coordinate tasks and activities intended to facilitate and manage client’s online operations. Providing business analysis while implementing an ITIL framework. Requirements analysis for proposal to implement the commercial (high and low level) rollout of Office 365 and migration of client’s corresponding content and see project through to operational stage. Provisioning of Private Cloud Server hosting mySQL, Exchange, and SharePoint configured for direct and external

Contracted by the organisation is to develop and deliver an integrated ICT solution in line with strategic direction and within the framework of an ITIL environment, complying to FDA and ISO 20 000 and 9001 standards. Advice and Support: Advising the IS Leads and department heads on ICT direction and solution. Architecture: Provisioning an information architecture that generates value by providing customers and staff with information when and wherever required. Project Management: planning, monitoring,

designed enterprise-wide IT solutions managing a £2,000,000 budget; ensured compliance with FDA, ISO 20000, and ISO 9001 standards.

Within the IT Department's Project team of this consumer luxury fashion house, I was contracted as Project Manager but had previous success with similar proposed projects and, after outlining project proposals, I had received the Senior Project Manager position within a team of 4 other project managers. Scope of the management for this project consisted of the cross functional and performance driven migration of an assortment of client/server platforms, hardware refresh, application reviews, and network inf

This contract was available to cover the absence of the Technical Support Manager in the hands-on implementation of various projects within the organization. The projects are individually defined as follows: Diminishing usage of non-critical utilities and client/server protocols, along with revisions to existing bindings which contributed to inefficient bandwidth use. Expansion of physical network with 100 MB fiber uplink connecting to Cisco Catalyst 3500/48, with failover. Capacity planning and upgrading

The role initially was contracted to Anitae Networks as a Technical Consultant for the completion of a facilities management contract between Anitae and Andean American Gold. This lasted for three months, after which I moved on to the newly formed Project team within the IT Support department of AAG. The key objective behind this was to introduce a formal project management approach to the larger and more complex work requests from the AAG. Examples of this included: Implementing 200 Windows NT workstat

Responsible for the daily operation of all Novell and NT network solutions. Responsible for all inhouse tech support, this includes a mix of NT 4.0 and Novell 3.12 / 4.11 servers. Responsible for two other in-house Support Engineers employed directly by El Misti. Allocation of faults, rebuilds, off site support and training as required. Responsible for Mail and Schedule services at three other remote sites. Both MS Mail and Exchange 5.5. Responsible for maintaining and overseeing service level agreements b