Rafael Corradi

Angestellt, IT Manager, New Action Consultoria
São Paulo, Brasilien

Fähigkeiten und Kenntnisse

Internal customer support

Werdegang

Berufserfahrung von Rafael Corradi

  • Bis heute 7 Jahre und 6 Monate, seit Feb. 2018

    IT Manager

    New Action Consultoria

  • Bis heute 11 Jahre, seit Aug. 2014

    IT Techinician

    New Sant Consultoria

    Responsible for the IT company support and management of internal clients, on the usage of tools provided by the company using the platforms Microsoft Windows, iOS and Android, supervising on repair and configuration of desktops software and hardware, management of images and inventory management. Management users accounts, mailboxes and folders access using Active Directory and Office 365. Providing basic assistance on printers hardware repair and telephone infrastructure assistance.

  • 9 Monate, Apr. 2013 - Dez. 2013

    Translator

    Digital Extremes

    Responsible for the IT company support to internal and external clients (branch offices utilizing remote access) on the usage of tools provided by the company using the platforms Microsoft Windows, iOS and Android, supervising on repair and configuration of desktops and notebooks and formatting, managing of images and implementation usage of Norton Ghost 15 tool at company. Management users accounts, mailboxes and folders access. Physical server installation in racks and daily management of backup tapes.

  • 2 Jahre und 7 Monate, Jan. 2010 - Juli 2012

    Tech Support Analyst Level II

    Officer Distribuidora

    Responsible for the IT company support to internal and external clients (branch offices utilizing remote access) on the usage of tools provided by the company using the platforms Microsoft Windows, iOS and Android, supervising on repair and configuration of desktops and notebooks and formatting, managing of images and implementation usage of Norton Ghost 15 tool at company. Management users accounts, mailboxes and folders access. Physical server installation in racks and daily management of backup tapes.

  • 2 Jahre und 9 Monate, Okt. 2006 - Juni 2009

    IT Technician

    InCor – Instituto do Coração – Fundação Zerbini – HC.FMUSP

    Responsible for the support of clients using programs on Windows. Responsible also for the supervising and management of repair of software and desktops (software and hardware) and for the installation and configuration of the same (programs and operational system in general). Ticket system usage and usage of remote access was required to solve the problem faster. Implementation of the new software to manage e-mail boxes (Mozilla Thunderbird) for the whole environment of the Institute.

Ausbildung von Rafael Corradi

  • 3 Jahre, Jan. 2005 - Dez. 2007

    Computers

    Universidade Bandeirante de São Paulo

Sprachen

  • Englisch

    Fließend

  • Portugiesisch

    Muttersprache

  • Deutsch

    Grundlagen

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