Rafael Rosseto

i-Pharm consulting is a leading European recruitment agency which is specialized in the search and the development of highly qualified personnel. We focus on recruiting mid- senior- and director level positions in pharmaceutical and biotechnological companies, as well as Clinical Research Organizations (CRO’s), Pharmaceutical Contract Manufacturers (CMO´s) and leading engineering companies specialized in the pharma and biotech field. +49 (0) 89 71 677 25 43 rrosseto@i-pharmconsulting.com

Responsible for planning and implementation of brand expansion, through the franchise businesses, also responsible to evaluate all resources, schedules, strategic planning and market share. Accountable for implement the franchise business model and implementation of the entire management system and logistics; We opened 9 stores, after 2 years, with a network located in 5 different states of Brazil, managing it through KPIs and L&P.

Advice to consultants in biweekly meetings in current consulting projects, attended by 9 clients, one of them having a growth of 1,000%.

Management of the store, carrying out risk analysis, cash flow, balance sheets, financial indicators, as well as the analysis of consumer trends and market positioning strategies. Preparation of periodic monitoring financial and management reports. Realization of activities, resulting in the expansion of 1 to 2 stores and subsequent sale of stores with gains of 400% (sale/ investment).

Responsible for IT team management (15 employees) and excellent revenue to the company in the negotiation of Microsoft licenses. Exchange of the traditional telephone system for VoIP among 3 Brazilian branches, obtaining a return on investment in 18 months and also a long-term gain. Project management, including project program management, equipment management and Help Desk service based on ITIL, as well as mapping activities and focal point relationship between teams.

Focal point relationship between teams in Canada, USA and Brazil, with elaboration and presentation of proposals for new services. Responsible to implement ITIL process in customer service, improving all contracted services indicators. Leader of the AT & T team, with responsibility for the reduction of the Brazil branch team to the best business in Brazil attractive to the market, resulting in the maintenance of the project for another 4 years and contract winning.