Raffaella Forino

Greeting customers who enter the shop, being involved in stock control. Delivering exceptional customer service. Assisting shoppers to find the goods and products they are looking for. Keeping up to date with new product areas and promotions. Being responsible for processing cash and card payments. Replenishing the stands and keeping the store tidy and clean. Part of the delivery team.

Greeting customers who enter the shop, being involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Bra fitting. Being responsible for processing cash and card payments. Stocking shelves with merchandise, working within established guidelines, particularly with brands.

Develop an understanding of the drivers of local purchase behavior (acquisition), customer activation (engagement) and habitual usage (retention) and translate those insights into go-to-market segment programs, campaigns and promotions, work with key vendors to understand quarterly marketing priorities.

Being involved in stock control and management. Being accountable for the business performance of the store and the management and development of the store team, ensuring the delivery of exceptional customer service. Ensuring promotions are accurate and merchandised to the company’s standards. Presiding over staff meeting. Promoting high visual merchandising standards ensuring that store housekeeping standards are continually achieved.

Researching materials and identifying guests, developing ideas, support for writers and directors, managing a busy diary, typing and composing letters, coordinating and organizing travel arrangements, planning and organizing meetings, taking minutes of meetings, collating information and meeting packs, ensuring that actions are completed, producing presentations and dealing with incoming calls, post and emails in a professional manner.

Public speaking, good diction, answering questions announcer. Good knowledge of current affairs topics

Greeting customers, assisting shoppers to find the goods and products they are looking for, working within established guidelines, particularly with brands.

Serving food and beverage, maintaining a high level of knowledge of all menu items, assisting with the preparation of a food and beverage, assisting with the receiving and storage of good, accurately and promptly fulfill guest orders and resolve any guest complaints, maintaining high standards of restaurant presentation, exemplary customer service.

Providing an excellent front-facing service, build and lead a high-performing team, project management.

Providing an excellent front-facing service, build and lead a high-performing team, project management.

PhD student – Mental Health and Emotional Wellbeing of Hospitality Managers in the Digital Area School of Sport and Service Management

The MSc is a taught programme that uses academic, knowledge to inform operational hospitality management practice.

The degree course in Intercultural Mediation aims to train highly competent professionals in grasping the challenges and opportunities of a pluralistic and multicultural context.