Ralitsa Kirova

Angestellt, CXI and Product & Innovation Insight Manager at Hilti HQ, Hilti AG
Schaan, Liechtenstein

Fähigkeiten und Kenntnisse

Customer Experience
Brand Management
Brand Awareness
Market Research
Data Analytics
Social Media Marketing
Online Travel
APAC Market
Business Development
SPSS
MS Office
InDesign

Werdegang

Berufserfahrung von Ralitsa Kirova

  • Current 4 years and 6 months, since Dec 2021

    CXI and Product & Innovation Insight Manager at Hilti HQ

    Hilti AG
  • 1 year and 11 months, Jan 2020 - Nov 2021

    Product & Innovation Insight Manager

    Hilti AG
  • 3 years and 3 months, Oct 2016 - Dec 2019

    Marketing & Sales Career Starter

    Hilti Schweiz AG

  • 6 months, Mar 2016 - Aug 2016

    Global Brand Development Intern

    UNİLEVER
  • 5 months, Feb 2014 - Jun 2014

    Business Development Consultant (within University of Lugano)

    Yamamay- Iticom S.p.A.

    - Committed to the measurement and evaluation of international expansion opportunities. My tasks included consumer knowledge, market segmentation, targeting, pricing and competitive analysis. - Delivered a marketing strategy where I highlighted the main advantages (market growth) and disadvantages (consumer behavior, time to market and logistics) of the expansion.

  • 3 years and 4 months, Jun 2010 - Sep 2013

    Store Manager

    Kris Line Ltd. Retail Company

    - Managed a staff of 5 people, focusing on their motivation and performance to provide the highest service quality to the customer. - Established strategic objectives and execution plan in the short and medium term. - Achieved +20% growth in sales, -28% returned products, increased awareness and customer satisfaction.

Ausbildung von Ralitsa Kirova

  • 2 years and 10 months, Sep 2012 - Jun 2015

    Marketing

    Università della Svizzera Italiana, Lugano

    Thesis (ongoing): “Destination Asia: a Marketing Framework for Online Travel Agencies”. Main Subjects: Consumer Behavior, Marketing Research, Digital Marketing, Branding and Advertisement, International Marketing, Marketing Strategy, Service Marketing, Decision Making.

  • 2006 - 2010

    Psychology

    St. Cyril and St. Methodius University of Veliko Turnovo

    Main focus on consumer behavior, social and ogranizational psychology and cognitive psychology.

Sprachen

  • English

    C1 (Fließend)

  • Italian

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Russian

    A1-A2 (Grundkenntnisse)

  • Bulgarian

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z