Ralph Gaillard

Temporary mission in a Dental Company

- Engaged with company’s largest regions, with major focus on key DACH markets, providing downstream support and contributing to targeted year-on-year growth achievement - Launched innovative solutions in the global dental market - Lead key company projects targeting strategical partnerships & innovative Business Models - Lead and unified commercial conditions and initiatives across the region - Managed private label partners and Key Opinion Leaders relationship in collaboration with regional management

Led group and managed professional associations secretariat Developed and coordinated professional development programs Coordinated higher education programs in collaboration with educational committees

- Actively collaborated with the Managing Director to set-up the new organization, define and implement the new global strategy for the Swiss market - Led the Business Support team - customer service, product management, project management, training and education, sales and marketing support, local CRM system support - Led key opinion leaders and universities relationships in collaboration with the Key Account Manager - Coordinated training programs and clinical cases for the pre-launch of a new implant

Managed the complete prosthetic and surgical portfolio for the Swiss subsidiary Actively collaborated with the Managing Director to define annual strategic and commercial plans Developed digital dentistry sales activities Developed training programs for Swiss based customers and lectured for internal trainings Collaborated with key opinion leaders and coordinated clinical studies

Managed prosthetic product portfolio for the Swiss subsidiary Developed relationships with key opinion leaders and universities in collaboration with the Key Account Manager and contributed to develop the Astra Tech image in Switzerland Trained sales team, supported customer activities and actively took part to customers training (T&E) and promotional activities Monitored local competitive activities and lectured at internal sales meetings

Harmonized Cresco Ti Systems products with Astra Tech products and developed new solutions Insured technical documentation compliance with the requirements of the Astra Tech quality system Transferred work processes to comply with the requirements of the Astra Tech quality system Actively collaborated to the creation of an international Cresco competence center - product specialists trainings, development, maintenance and repair of the Cresco P180 machines

Wrote product specifications upon Marketing Department needs analysis Developed new products and innovative solutions Improved production process in collaboration with subcontractors in Sweden and Switzerland Updated and standardized technical documentation for all products Set up internal technical support for P180 machines in Europe