Ramakrishnan Rajagopalan

Created a productive, self organised team by initiating and adopting Agile SCRUM in a international, distributed team environment for Planned work Bull dozed impediments of the team, by facilitating issue resolution,follow ups Ensured smooth delivery of Releases by coordinating the SCRUM Events - Planning, Daily Scrum, Sprint Review, Backlog Refinement and Sprint Retrospectives Provided

Facilitated realisation of cost savings for Customer by successfully managing and executing the Transition of Application Maintenance Activities to Offshore and saving 50,000 Eur annually, by driving an Improvement Initiative of clearing up unused development software tools. Consistently delivered high quality of Application Management Services through periodic Reviews & Monitoring of Project Plans, Quality Plans, Metrics, Staffing, Project Risks and timely escalation of Project Issues in various forums.

Coordinated and advocated best practices with the Global teams, worked on Incidents, Problems, Changes. Developed an ITIL based Release Management process and reviewed with the Customer(Director IT) and Internal Stakeholders. Owned changes end-to-end from gathering the Requirements from Key Users across countries, Planning, Design, Testing, Training / Consulting / Resolving Issues during Key User Testing until co-ordinated Implementation in Production.

Team Lead, Analysis, Construction, Testing

Computer Programming Languages, Operations Research, Managerial Economics, Regression Analysis, Real Analysis