Ramalingam Chidambaram

Challenged with development and implementation of operational best practices, standards, and procedures, aimed at achieving cost-cutting and process improvement results. Resolved customer satisfaction issues and led operations teams to provide day-to-day user support with local and remote support model in an ITIL environment. Performed internal SOX audits, conducted gap analysis, and developed / implemented disaster recovery plan.

Led personnel and directed daily delivery activities of the 24*7 Mission Critical Data Integration platform and application teams, supporting data transfer (including sensitive data) to organization's main Data-warehouse. Resolved customer satisfaction issues and ensured no deviations in SLA, availability and performance metrics.

Design, Development, Upgrading and Testing of Integration Platform. Created a Highly Available Integration Platform with Enterprise GRID. Profound knowledge in LINUX, Informatica Administration. Informatica Administrator and Configuration Owner for a Platform handling multiple projects with more than 25K Integrations. Good Knowledge of Accept IT and Agile Methodology.

Specialist in ETL Design, Development and Testing. Profound knowledge in using Informatica Tool for ETL Development. Have worked as a ETL Developer and Tester.