Ramina Salarzadeh Amiri

Bis 2022, Product Owner, protel hotelsoftware GmbH
Dortmund, Deutschland

Fähigkeiten und Kenntnisse

KPI Reporting & Data Analysis
Product Ownership & Sprint Planning
Agile Software Development Methodologies
qualitymanagement ISO 9001
Business Process Management
Lean Management
CIP and Kaizen
customer Journey
design thinking
CAPA (Corrective and Preventive Actions)
change and Risk mangement
Business Process Modeling
team-working skills
Analytical thinking
communication skills

Werdegang

Berufserfahrung von Ramina Salarzadeh Amiri

  • 11 Monate, Nov. 2021 - Sep. 2022

    Product Owner

    protel hotelsoftware GmbH

    - Led the agile development of new software features in close collaboration with engineering teams - Managed EFT and PCI-Tokenizer payment interface projects - Conducted sprint planning, retrospectives, and backlog grooming - Prioritized user stories and development tickets using Jira - Supported preparation for PCI compliance audits

  • 2 Jahre und 3 Monate, Dez. 2016 - Feb. 2019

    Business Process Specialist

    Iran Kish Credit Card Co(Kiccc)

    Identifying and extracting new processes, developing relevant workflows and procedures and documenting relevant work instructions Modeling new processes by using Process Modeling Language BPMN in VISIO and Enterprise Architecture Executing and implementing transfer project from ISO 9001:2008 to ISO 9001:2015 Reengineering Business Processes by using process classification framework APQC-PCF Extracting the company's processes risks Implementing change management and knowledge management in Company

  • 1 Jahr und 10 Monate, Feb. 2015 - Nov. 2016

    Quality Assurance Specialist

    Falat Commercial Group

    Designing, implementing and executing Quality Management System based on ISO 9001:2008 Defining workflows, procedures and work instructions for every defined process Monitoring, controlling and reviewing continuous improvement of quality management system Performing internal audit Providing data analysis reports based on the defined indices in every process Identifying non-conformities and issuing appropriate preventive and corrective actions Provide training for employees on all aspects of the QMS

Sprachen

  • Deutsch

    Gut

  • Englisch

    Fließend

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