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Ramkumar Jayaraman

Freiberuflich, L2 Desktop Support Engineer, Goldman Sachs
Munich, Germany

Skills

Systemintegration
Avid
Linux
Customer Experience Management
Netzwerkmanagement
Prüfberichte
Optimierung
Web Services
Notebook
Softwareverteilung
Architektur
Kundenbindung
Kundenzufriedenheit
MDM
Jabber
iOS
Verschlüsselung
Ticketsystem
Firewall
Kontaktfreudigkeit
IT-Affinität
SaaS
Entscheidungsfähigkeit
Teamfähigkeit
Router
Technischer Service
LINUX server
Kontakt
Rechnernetzwerke
Incident Management
Switches
WIFI
Kritisches Denken
Infrastruktur
Software
ITIL Service Management
Arbeitsplatzrechner
Kundenbeziehung
System
Produktionssysteme
After Sales Management
Desktop
Cloud Computing
IT-Anwendungen
Change Request Management
Kommunikation
Anwendung
Projektmanagement
BitLocker
IT Service Management
Kundenservice
Redaktion
Informationstechnologie
Computer
IDS
Fehlersuche
Anwendungsbetreuung
MS Office
Qualität
Server
Web-Administration
Kundenbetreuung
Kommunikationsfähigkeit
Sicherheit
Führungserfahrung
Umwelt
Microsoft Azure
Genauigkeit
Automatisierung
Jira
Microsoft Access
BMC Remedy
Softwareentwicklung
VPN
IT-Betreuung
PC
Citrix
Windows 10
Device Management
Problemlösung
Microsoft
Vertrieb
Microsoft Exchange Server
Betriebssysteme, Controller und Interpreter
Engagement
Customer-Relationship-Management
Leidenschaft
GPO
Korrekturlesen
KPI
Mobilgerät
Microsoft Certified Professional
CRM-Systeme
Drucker
DNS
Mac
Hardware
Professionalität
Windows XP
Informatik
Digital Publishing
CompTIA
network configuration
phishing
SYSTEMS ENGINEER
Automation Engineer
VPNs
Top Performer
supervisory
Industrieanlage
Instandhaltung
Netzwerk-Protokolle
Service
Desktop-Applikationen
Service Management
Wissensdatenbank
Peripherie
HTML
Problem
Beschwerdemanagement
EDV
Analytisches Denken
Mac OS
Cisco
Servicequalität
Operating System
Zeitmanagement
Helpdesk
ServiceNow
Android
Verantwortungsbewusstsein
Elektronik
Organisationstalent
Anti-Virus
PC Support
Windows 7
Kunde
Active Directory
Windows
Customer service
Support
IT Security
Customer Support
Microsoft Exchange
Customer Relationship Management
Microsoft Active Directory
Help Desk / Desktop Support
Hardare and Pheripherals
Troubleshooting
End user support
Service Now
ITSM Tools
Mobile Device Management
Intunes
DHCP
Networking
Printers
Wireless site Suveys
MS Exchange
MS Teams
MS Office 365
Windows and macOS
TCP/IP
DNS DHCP
Switches Routers andFirewalls
IT-Incident Management
Group Policy:

Timeline

Professional experience for Ramkumar Jayaraman

  • Current 1 year and 6 months, since Jan 2024

    L2 Desktop Support Engineer

    Goldman Sachs

  • Current 1 year and 6 months, since Jan 2024

    L2 DESKTOP SUPPORT ENGINEER

    Goldman Sachs Bank AG

  • 1 year and 2 months, Feb 2022 - Mar 2023

    AssociatecSystems Engineer

    CGI
  • 3 years and 3 months, Dec 2018 - Feb 2022

    Technical support and Relationship Manager

    Altruist Technologies Pvt Ltd

  • 3 years and 3 months, Dec 2018 - Feb 2022

    TECHNICAL SUPPORT AND RELATIONSHIP MANAGER

    ATL Technologies Sàrl

  • 2 months, Jul 2018 - Aug 2018

    2016ability CUSTOMER CARE EXECUTIVE

    TECH MAHINDRA GmbH
  • 2 years, Aug 2016 - Jul 2018

    Customer Care Executive

    Tech Mahindra

Languages

  • English

    Fluent

  • German

    Basic

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