Rani Sayel

IT Consultancy in Networking, Systems Engineering, Data Centers Designs and Corporate Security in addition to Desktop Support Management

- Develops and maintains IT systems architecture defining standards and protocols for data exchange, communications, software, and interconnections. - Responsible for managing ERP through Implementation, planning, design, development and deployment of new application modules and enhancements to existing applications. - Preserves important business data by implementing disaster recovery, back-up procedures, information security, and control structures.

Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner.

- Installing software packages and hardware devices. - Resolving hardware, software and network problems.

- Providing technical support for many Trade Mark PCs such as Compaq, Dell.etc. - Installing software packages and hardware devices. - Resolving hardware, software and network problems.

- Sales agent: German car parts sale, especially Volkswagen, Golf and Passat - I worked as a mechanic petrol for Germani cars (especially Volkswagen, Golf and Passat), check and define the problem, solve problems and damaged parts, test and confirm that everything working properly.