Rania Faizy

• Partner with the Recovery team in the Collections department to identify accounts for sale or write-off using SQL Queries in AWS Athena • Support data migration efforts from SAS to AWS, ensuring data integrity and system compatibility • Collaborate cross-functionally to enhance reporting workflows and drive operational efficiency • Ensure high standards of data quality, compliance, and audit readiness across systems

- Processing of customer concerns (by telephone and in writing), department: Collections. - Support of customer concerns via mailbox in online banking. - Experience in the use of Bank systems (ex.: Praxis and Bancos)

- Support of customer concerns (by telephone and in writing), department: Sales and Service Operation. - Support for new joiners. - Processing of customer concerns via mailbox in Online Banking.

Teaching activities and course preparation covered below courses: - Production Engineering - Polymer Characterizaton - Introduction to Polymer - Micro-structure and Properties of Materials - Materials Lab II - Materials Lab I - Engineering Polymers - Biodegradable Polymers - Introduction to Materials Engineering - Ferrous and Non-Ferrous Alloys Responsibilities: - Member in the Advising committee