Rasul Shaikh

• Functional lead for SAP SD, OTC & Vistex Support and new developments, customer escalations and resolution, for Medline. • Greenfield Implementation of SAP S4 HANA best practices for Medline Panama, Mexico project and for Gas distribution client Wales and West Utilities. • Works closely with SAP internal teams and external partners to ensure better understanding of the customer and project delivery • Manage key stakeholder in various departments, (SLA), Change, problem, incident & task using JIRA tool.

• Frequently travel to Europe, China and other for Onsite Implementation. • Service delivery manager to deliver SAP and non-SAP projects, design, and implement creative business and technology solutions for group companies. • Serve as functional and delivery lead for SAP China and India implementation, process mapping of business and execution of projects across group companies. • Manage (SLA), Change, problem, incident and stakeholder • Works closely with SAP internal teams and external partners

• SAP Lead and AMS support on L3 and P1 issues & tickets raised by APAC and Domestic customers. • Responsibilities included requirement gathering, create functional Specification, working with developers, unit and integration testing for SD. • S4/HANA Migration for Rolex Rings and Support for client Zespri from New Zealand. • Responsible for reviewing and presenting the Test Case and UAT reports. • Coordinate with European / Australia and US counterpart for new business process and developments.

• Implementation at Bharat Forge Aerospace Div (KRAS – Kalyani Rafael Advance System) and FS solutions for reports and custom developments using Solution Manager CHARM. • Project core team member of Industry 4.0 for Bharat Forge • Working on SAP Up gradation and new process implementation project of Pricing, Tooling & billing process modification and SMARFORMS. • Process Owner for SAP SD & Sales Force CRM Integration • Providing global support on issues & tickets raised by SAP core team members

• Prepare Functional specification solutions for reports and custom developments & providing end user support • Coordinate global support to European counterpart (Germany/Swiss) to analyzing requirements, creating test scenarios, writing test cases • Training for key and end users on SAP functionalities and navigation. • Configuration of logistics execution, Sales, delivery and billing documents, pricing. • Base configuration for required changes

• Gathering requirements for BBP and post support for user generated errors. • Configuration of Master data and sales document for order to cash. • Communicating with the quality accuracy developing team with regarding issues. • Configuration of Intercompany / Stock Transport Order and third party process. • Configuration of Condition techniques for Pricing Configuration. and document control configuration • Involved in UAT and final FAT and creation of training manuals and test case.

• Promoting the sales of the Material Handling Equipment’s in India by coordinating with corporate authorities. • Creating the opportunity for sales by cold calls with Corporate Companies and implementing the innovative ways of marketing • Converting the prospective clients to opportunities of sales by convincing the customers with the exhaustive product information • Conducting the seminars and demonstration in corporate companies.

Computer Management