Ratan Singh

Leadind a team of 35 associates to provide 24x7 support. Migrated systems to AWS cloud and trained associates with daily handover sessions to ensure faster and smooth handling of incidents. Working on upgrades, refresh, system builds as per requirement. Weekly discussion with stake holders, functional scrum masters and product owners on new features, bug fixes and performance improvement of the SAP modules to ensure business to generate maximum profits.

Migration of ECC, Solman, PI, content server landscape from on premise to AWS cloud Regular discussion with stake holders and other vendors to keep the pace of the work, troubleshoot the show stoppers and ensuring delivery on time with proper testing and documentation. Fixed long on-going errors by discussion with different functional teams, deep analysis and applying sap best practices. Integrate remote database sources using HANA XSA and helped in go live for Hana web apps.

As an associate consultant provided implementation and support to Bridgestone and Merz pharmaceutical for Database, operating system, SAP and cloud. Worked on incidents and change, ensuring to fix issues before SLA. Worked on all maintenance activities for operating system windows/linux, all network and datacenter management activities including super Dome, Firewall management and cybersecurity

Solution manager upgrade from 7.1 to 7.2 and OCC setup for entire landscape of 24 modules with 1400+ instances. Worked on regular basis maintenance activities like refresh, upgrade and troubleshooting in collaboration with vendors and service provider partners.

Client: Maersk Oil and Gas Roles and Responsibility: Work on regular manual monitoring and troubleshooting. Early watch report analysis and regular maintenance of NetWeaver and Oracle Real application Clusters. Client: Danske supermarked Group Roles and Responsibility: Monitoring of Hana database and troubleshooting alerts based on Hana checks. Hana upgrades and refresh. Client: Aritzia Fashion company Roles and Responsibility: SAP transport management, regular maintenance of oracle and SAP systems