Rebecca Chula

*Strategy Development *Marketing *B2B Establishment *Design Expansion *Production Planning Daniel Clément's craftsmanship is unique to say the least. With great precision he skilfully adorns furniture and smaller items with mirrored glass that he colors himself.

*Finalisation of training material from french to german -operating manuals + questionnaires (translation / proofreading) *Translation and assistance with user communications *Editing of training courses in German for e-learning, follow-up of tools and files *Verification and adjustment of VIBS (prev. Valorec) training needs and database follow-up *Assistance with user questions/answers in German

*Coordination of INFRA CONTRACT (Switzerland, Austria, Slovenia, England & Ireland) *Marketing Activities & Campaigns in collaboration with HQ in France *Contract/Office Management & Board of Trustees Pension Fund Association

Realization of a life-long dream... stay of six months in the original Shaolin Temple to get a broader insight into the ancient teachings of Kung Fu such as Sanda (Sanshu), Shaolin (Taolu), Tai Chi, Qi Gong, Qin Na, Mei Hua Quan and introduction classes in Mandarin.

*Office Management & Communication across MEA & APAC *HR & Inventory (Assets & Liabilities); Introduction & Training of HR Software -HRIS SME (Subject Matter Expert) for MEA & APAC *Project Management: Acquisition & Rebrand (ARROW acquired Computerlinks) *Event Management and Marketing Development Fund Accounts (MDFs)

*Setup of the MEA Headquarters *Legal & Compliance and Bribery and Money Laundry Prevention, Insurance Management *Implementation of Online Expense Management Tool –CONCUR & SAP *Setup of Hiring Process, HR Policy Establishment, Employee Performance Appraisals & KPIs, Contracts *Coordinating Redundancies & MEA Operations Shut Down *Payroll, Expenses/Invoices & Management Report on regional cost reduction *Events across MEA & Marketing Funds Management & Customer Satisfaction Survey via Walker

*Managing around 500 models / hostesses / promoters & international entertainment *Organising photo shoots, TV commercials and fashion shows *Events, Exhibitions, Road Shows, Launches (Customers: CANON ME, Etisalat, Cityscape) *Implementation of Maximizer CRM

I coordinated all the steps from before the arrival of the guest until beyond their departure. I was in charge of the Front Office Team which included 10 employees and managed their work timings and their appropriate behavior on the island. Twice a month I was Duty Manager in charge of the entire island. Accomplishments *Training of new Front Office Staff *Introduction of more advanced Admin Setup to the team and colleagues

I completed my work experience covering all the areas of the front office mainly Check IN/OUT, Guest Relations, Concierge, Cashiering, Telephone screening, and was also exposed to the reservations department as well as helped the Sales Managers to carry out certain tasks.

Sales Executive 08/2005 - 06/2006 I was in charge of the corporate indoor and outdoor Sales of Central Dubai, this included daily meetings with different corporations to advertise and promote Dubai Marine and negotiate yearly corporate rates. *Average 20% above the target sales *Professional Sales training with certificate (2005) Guest Service Agent 05/2005 - 07/2005 My responsibilities included all Front Office Administration & Management duties. *Implementation of structured handover process

*My responsibilities included the complete process of guest relations, accounting and banqueting facilities. *In charge of the entire hotel at the age of 20

The three years at Hotel Europe were part of my Federal Vocational Baccalaureate in Commerce and Hotel Commercial Degree I have worked across most divisions mainly: Conference & Banqueting, Accounts, HR, Sales & Marketing and Front Office Accomplishments: *Hotel Management Commercial Degree *Federal Vocational Baccalaureate in Commerce *Cambridge First Certificate *Certificat français du secrétariat (CFS) *Diplôme d’étude de la langue Française (DELF) A1 – A4

*Accounting *Economy and Environment *Legal Studies *Languages: German, English, French *Mathematics *Literature & Philosophy *History