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Renata Khafizova

Bis 2022, Customer Journey Expert, Bank VTB

Skills

Customer service
User Experience
Customer care
Usability
Design Thinking
User Research
Customer satisfaction
Interface Design
Figma
User experience design
Usability Testing
User Centric Design
Customer Relationship Management
Reliability
Loyalty
Communication skills
Customer orientation
Organizational skills
independent

Timeline

Professional experience for Renata Khafizova

  • Current 3 years and 3 months, since Apr 2022

    Customer Experience Manager

    inDrive

  • 1 year, May 2021 - Apr 2022

    Customer Journey Expert

    Bank VTB

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