René König

- focused on enhancing and updating my Project Management knowledge by taking some relevant courses - dealt with the foundations and requirements on how to turn the DJ hobby into a profession

- Operative Verantwortung für die Prozesseinhaltung im Kundenservice - Verantwortung für die Entwicklung und Umsetzung des Servicequalitätskonzepts im Kundenservice - Verantwortung für die Neu-Konzipierung der Wissensdatenbank und Prozesse zur Wissensteilung

- Ansprechpartner für fachliche Themen im Kundenservice - Projekt- und Kampagnenplanungen --> Vorbereitung der Unterlagen --> Training der Sales-Mitarbeiter --> Kontrolle der Ergebnisse --> Maßnahmenplanung zur Optimierung - Kollaboration mit der Business Unit und anderen Stakeholdern zur Abstimmung von Wachstumskampagnen

- consulted eBay Motors' top-selling business clients - advised and supported the implementation of a strategic application; reviewed the targets and reported the results - analysed and argued strategies to achieve a better buyer-experience and ultimately to increase revenue

- acquired and advised individuals and firms on financial products - specialized in unit-linked products and disability insurance - used portfolio analysis to compile and optimize financial concepts - trained the apprentices and junior consultants

- Improved English skills under the guidance of Native Speaker: communicate in a commonplace and business environment / make phonecalls / negotiate contracts / give presentations / schedule appointments / discuss contemporary topics / exchange to intercultural conventions and behaviour

Business Administration / Strategic Management / International Finance & Accounting / Marketingtrends & Forschung / Controlling / Turnaround Management / Intercultural Competencies / Knowledge Management / Innovation Management / Digitisation