Rinola Sheqeri
Skills
Timeline
Professional experience for Rinola Sheqeri
- Current 2 years and 11 months, since Sep 2023
2nd Level Supporter
protel hotelsoftware GmbH
-Configure PMS related services and integrations. -Investigate and resolve specific issues raised by customers on the integrations. -Integrate certified interface solutions and their functionalities with PMS. -Analyze and identify APl-related issues using standard tools and logs. -Interpret and analyze APl payloads in JSON and XML. -Manage and maintain structured, accurate documentation (e.g,. integration guides, authentication workflows, onboarding flow)
-Configure PMS related services and integrations. -Investigate and resolve specific issues raised by customers on the integrations. -Integrate certified interface solutions and their functionalities with PMS. -Analyze and identify APl-related issues using standard tools and logs. -Interpret and analyze APl payloads in JSON and XML. -Manage and maintain structured, accurate documentation (e.g,. integration guides, authentication workflows, onboarding flow)
- 5 years and 7 months, Mar 2016 - Sep 2021
Reservation Supervisor
Maritim hotel Plaza Tirana
Languages
English
C1 (Fluent)
Italian
C1 (Fluent)
Albanian
C2 (Expert / native speaker)
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