Ritwika Sen
Skills
Timeline
Professional experience for Ritwika Sen
- 3 years and 7 months, Aug 2021 - Feb 2025
Senior Support Engineer | Deputy Swarm Lead
Salesforce Commerce Cloud
Tools & Technologies Used: OrgCS, JavaScript, Sandbox, HTML, SQL, Power BI, NodeJS. Assisting customers in troubleshooting their custom code, integration and implementation of Salesforce products. Authored business requirements document: led requirements elicitation sessions (Including requirement analysis), solution assessment and validation, use cases and functionality mock-ups. Providing feature explanation and Salesforce coding best practices
Educational background for Ritwika Sen
- Current 4 months, since Apr 2025
M.Sc in Digital Engineering
Otto-von-Guericke-Universität Magdeburg
- Current 4 months, since Apr 2025
M.Sc in Digital Engineering
Otto-von-Guericke-Universität Magdeburg
Languages
English
Fluent
Hindi
Fluent
German
Basic
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