Michael Y. Gordon

General responsibilities: * Product Management (Benefit Manager 2.0: benefit/discount management B2B software and API; CCDB2: new generation of ISIC card holder database and API; Online Issuing: system allowing students to place card orders online and issuers to issue the cards) * Business Analysis * ITSM * Consulting

• collecting and analyzing the requirements and problems; • assisting the customers with resolving integration problems; • creating the high‐level & low‐level requirements; • audit of the technical specifications delivered by the software vendors; • project management & quality assurance; • optimizing the internal processes;

* Responsible for the full life cycle design and development of web applications * Responsible for handling complex technical web solution implementations * Developing requirements, architecting solutions and implementing designs * Developing technical documentation, standards, procedures and

* Supervising development team and coaching internships * Optimizing existing code and database queries to achieve faster processing * Database modeling and stored procedure programming * Development of additional components for the back-end and front-end * Technical support for existing pro

* Technical support of existing websites and applications * Technical support of Phoundry CMS (product of WebPower BV), i.e. development of additional components via “reversed engineering” for more flexible control over the websites of customers of ComboData BV * Database modelling & development

* Creating DHTML and Microsoft BackOffice components for content management systems (like ImageMap object wizard, Flash object Import, Word & Excel document import, Spell checker, User Management System) * Research and development of the I-mode and WML-based versions of content management systems

Thesis: 'Planning, Modeling and Development of E-learning Systems'