Robert Grigoriu

Angestellt, Operations Manager, INTERSOFT
Brasov, Rumänien

Werdegang

Berufserfahrung von Robert Grigoriu

  • Bis heute 9 Jahre und 3 Monate, seit Juni 2016

    Operations Manager

    INTERSOFT

    Responsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets. Ensuring organizational effectiveness by providing leadership for the organization's financial functions. Working with the management team, development and implementation of organizational strategies, policies and practices.

  • 11 Monate, Mai 2015 - März 2016

    Project Manager

    Competence Call Center

    Define the scope of the project in collaboration with senior management. Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. Determine the resources (time, money, equipment, etc) required to complete the project. Develop a schedule for project completion that effectively allocates the resources to the activities.

  • 11 Monate, Juli 2014 - Mai 2015

    Team Manager

    Competence Call Center

    Get tasks done by using all of the resources available, including other employees or team members. Develop strategies for the team to use to reach its goal. Provide training, communicate clear instructions to team members, listen to team members' feedback. Monitor team members' participation to ensure the training provided is being put into use, and also to see if any additional training is needed. Manage the flow of day-to-day operations.

  • 2 Jahre und 3 Monate, Apr. 2012 - Juni 2014

    Team Leader

    Arvato

    Get tasks done by using all of the resources available, including other employees or team members. Develop strategies for the team to use to reach its goal. Provide training, communicate clear instructions to team members, listen to team members' feedback. Monitor team members' participation to ensure the training provided is being put into use, and also to see if any additional training is needed. Manage the flow of day-to-day operations.

  • 10 Monate, Juni 2011 - März 2012

    Customer Service Agent

    Arvato

    Attracting potential customers by answering product and service questions; suggesting information about other products and services. Opening customer accounts by recording account information. Maintaining customer records by updating account information. Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Ausbildung von Robert Grigoriu

  • 3 Jahre und 9 Monate, Okt. 2016 - Juni 2020

    Automobile/Automotive Mechanics Technology/Technician

    Universitatea Transilvania din Brașov

Sprachen

  • Rumänisch

    Muttersprache

  • Englisch

    Fließend

  • Italienisch

    Fließend

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