Roberto Dalfino

is available. ✅

Bis 2020, Technico-commercial / Area Sales Manager, Techmaflex / Manuli Hydraulics France
Brüssel, Belgium

Fähigkeiten und Kenntnisse

Oracle
Customer Service
Support
Sales
Customer
Flexible
Call Center
Order Management
Customer Relationship Management
Teamwork
Order Fulfillment
Product Support
Technical Support
positive attitude
proactive personality
Communication skills
Kundenbeziehung
After Sales Management

Werdegang

Berufserfahrung von Roberto Dalfino

  • 2 years, Aug 2020 - Jul 2022

    Customer Service Specialist

    O&M Halyard EMEA

  • 8 months, Jan 2020 - Aug 2020

    Technico-commercial / Area Sales Manager

    Techmaflex / Manuli Hydraulics France

  • 7 months, Jun 2019 - Dec 2019

    Team Leader Customer Service & Technical Support

    Grässlin GmbH

    - Managing Customer Service and Technical Supoort team - Process optimization - Technical Support

  • 1 year and 6 months, Apr 2017 - Sep 2018

    Sabbatical Time

    Sabbatical Time

    Traveling and Paternity

  • 2 years and 4 months, Jan 2015 - Apr 2017

    Customer Account Coordinator

    Doosan Bobcat EMEA

  • 1 year, Feb 2014 - Jan 2015

    Inside Sales Account Manager - Germany Switzerland Austria

    ScanSource Europe

    • Generating profitable business and be responsible for the whole sales cycle • Looking for new customers/opportunities and recruiting those • Building strong business relationships with customers and suppliers • Negotiating pricing and buying • Supporting customers with projects and promoting new products

  • 2 years and 11 months, Feb 2011 - Dec 2013

    Europe Customer Service Specialist - Germany Switzerland Austria

    PerkinElmer

    • Setting up the service center in Brussels • Dispatching installations of the instruments on customer site • Contracts application of pricing/discount schedules in coordination with the service organization • Setting up the service operations in the new shared service center in eastern Europe

  • 3 years and 1 month, Jan 2008 - Jan 2011

    Customer Service/Sales Agent EMEA

    Neways

    • Taking and managing orders, by e-mail and phone. • Back office • Technical assistant web master, reporting to the head quarter in Utah - USA

  • 2007 - 2008

    Customer Service Representatives

    Deutsche Telekom AG

    • Technical assistant • Support for online applications

  • 1 year, Jan 2006 - Dec 2006

    Customer Support Agent

    Mecon

    • Support of customers and salesmen • Pre - representation the company and negotiations with the legal representatives of the customers

  • 2 years and 11 months, Feb 2003 - Dec 2005

    Metal Art Design

    Eigenart

    • Art - tailor made of metal • Designing and manufacturing furnishings, stairways, canopies

Ausbildung von Roberto Dalfino

  • 1996 - 2000

    Music

    Jazz Studies program

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    B1-B2 (Gute Kenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

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