Rodion Sopin

ist offen für Projekte. 🔎

Angestellt, Customer Service Engineer, Wintersteiger
Krasnodar, Russian Federation

Fähigkeiten und Kenntnisse

Landmaschinen
Hydraulik
Problemlösung
Service Engineering
Elektrotechnik
Instandhaltung
SAP
Maschinenbau
Mechanik
Field-Service-Management
Technisches Verständnis
Reisebereitschaft
Diagnostic systems

Werdegang

Berufserfahrung von Rodion Sopin

  • Current 2 years and 11 months, since Jul 2023

    Customer Service Engineer

    Wintersteiger

    Managed service operations across Russia for government and private agricultural enterprises: warranty/post-warranty, spare parts logistics, warehouse management, supplier coordination, training. Reduced downtime 30% via proactive diagnostics, optimized planning, rapid response (<7 days). Cut repeat requests 22%. SAP forecasting reduced downtime 25%, inventory 18%. Reverse engineering cut procurement time 40%. Trained 30+ teams (+35% satisfaction). Supported sales at exhibitions (YUGAGRO, Zolotaya Niva).

  • 2 years and 5 months, Mar 2021 - Jul 2023

    Agricultural Service Engineer

    MirTech-Kuban LLC

    Warranty/post-warranty service for CLAAS, Bobcat, Hardi, Ropa, Maschio Gaspardo. Diesel engine diagnostics/repair (Mercedes-Benz, CAT, FPT, Perkins, John Deere). Electrical schematics interpretation for troubleshooting. Custom spare parts design in SolidWorks/Compass-3D. Client training on operation/maintenance/safety. Represented company at field demos and agricultural exhibitions, gathered client feedback for sales team.

  • 1 year, Jan 2020 - Dec 2020

    Manufacturing Department Intern

    Nestle

    Participation in a case project to prepare the implementation of lean manufacturing methods in the process of submitting ideas for improving production Increased the number of ideas submitted by 40% and increased staff involvement in the production improvement project by 55% compared to the original system

Sprachen

  • Russian

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    B1-B2 (Gute Kenntnisse)

  • German

    A1-A2 (Grundkenntnisse)

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