Rodion Sopin

Managed service operations across Russia for government and private agricultural enterprises: warranty/post-warranty, spare parts logistics, warehouse management, supplier coordination, training. Reduced downtime 30% via proactive diagnostics, optimized planning, rapid response (<7 days). Cut repeat requests 22%. SAP forecasting reduced downtime 25%, inventory 18%. Reverse engineering cut procurement time 40%. Trained 30+ teams (+35% satisfaction). Supported sales at exhibitions (YUGAGRO, Zolotaya Niva).

Warranty/post-warranty service for CLAAS, Bobcat, Hardi, Ropa, Maschio Gaspardo. Diesel engine diagnostics/repair (Mercedes-Benz, CAT, FPT, Perkins, John Deere). Electrical schematics interpretation for troubleshooting. Custom spare parts design in SolidWorks/Compass-3D. Client training on operation/maintenance/safety. Represented company at field demos and agricultural exhibitions, gathered client feedback for sales team.

Participation in a case project to prepare the implementation of lean manufacturing methods in the process of submitting ideas for improving production Increased the number of ideas submitted by 40% and increased staff involvement in the production improvement project by 55% compared to the original system