Rodrigo Mingorance da Rocha

• Driving growth and After Sales expansion, working as Global Service Business Development in more than 45 countries. • Objectives & Key Results follow up with local General Managers, business plan development, service market potential analysis. • Second role as Global Product IoT Manager (Internet of Things). • Customer visits, bringing results among a complex global organization matrix: R&D, Marketing, Product Managers, Sales Organizations, Purchasing and Production.

• Reporting directly to HQ in Germany but alocated in Latin America, my job was providing business support for the VP services of each LATAM subsidiary. • Spare Parts price management, ensuring local margins, inventory improvement and strategic sales inventory. • Improvement of internal processes (lean) for a better team efficiency. • Monthly budget alignment and sales forecast with global finance team. • Visiting Key Account and strategic customers. • Provide trainings according to each country needs.

After Sales Buses, Trucks and Vans. • Providing training to the internal sales team (aprox. 100 people): Diesel Mechanics, Electronic Parts Catalog (EPC), sales argumentation, CRM and remanufactured engines and gears. • Creation of a technical / commercial library, allowing easy access to team information and as a consequence better results in sales argumentation • Effective participation in new hiring processes with local manager, supervisors and HR.