Rohan Arora
Bis 2024, Team Leader Customer Service, Firstsource
Skills
Timeline
Professional experience for Rohan Arora
- 6 months, Sep 2023 - Feb 2024
Team Leader Customer Service
Firstsource
helping authors/publishers with their queries, claims, reclamations regarding books and Amazon website.
Used to handle all pre shipping and post shipping queries per chat. For example: Shipments, payments, reclamations etc.
Used to handle all pre shipping and post shipping queries per email. For example: Shipments, refunds, payments etc.
Languages
Hindi
C2 (Expert / native speaker)
German
C1 (Fluent)
Spanish
C1 (Fluent)
English
C2 (Expert / native speaker)
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