Rokaiya Siddika

- Operation, maintenance and care of the central router (Cisco Catalyst) - Operation, maintenance and care of the institute firewall (Cisco ASA) - Operation, maintenance and care of the VPN access (Cisco ASA) - Operation, maintenance and care of the core switches (Extreme Networks BD series) - Operation, maintenance and care of the WLAN center (Aruba) - IT support

- Script programming for the automation of configuration processes - Support in the department's second-level support (error analysis) - Configuration of network components - Participation in the introduction / renewal of network services

- Network monitoring and troubleshoot - Developed and update system monitoring tools - EMS, Database, tools issues handling time - Monitoring Team & providing training on daily/weekly/monthly basis - Ensuring proper shift takeover & handover - Planning work report & providing them on daily/weekly/monthly basis - Arranging meeting with management panel for ONM issues - Facilitate, guide and supervise shift engineers

- Oversee the internet and data network, - Providing corporate client support, - Layer2/ Layer 3/ SDH network Troubleshooting, escalation and reporting - Implement server and network management and monitoring solutions, - Ensure network security and effective traffic management, - Network and System’s Log management, - System health check and providing support during maintenance and planned work execution, - Ensure NOC regular activity by being a Network engineer

- Working in MetroNet site, customer premises and MetroNet office as per schedule. - Installation configures and maintenance of network servers and workstation by using Solaris, Linux, Windows 2000, and Cisco IOS etc. based systems. - Constant monitoring and maintenance of core network performance, log analyze and generate report. - Technical support to the Maintenance Fusion Teams, Satellite Support teams and others field team. - Technical support to the client for connection related problem over phone.

The topics covered in this training are: - Telecom platform: An overview of the telecom network, structure & components. - A Practical approach on- - Optical transmission link - Microwave transmission link - Radio link - Submarine backhoe (Nortel & KT Equipments). - Huawei Softex3000, Soft Switch & Alcatel E10 Tax - Analyzer: Use of OTDR, Power-source analyzer, OFC splicing. - PDH & SDH Transport Network, Knowledge on STM frames