Roland-Volker Rupp

- Secure supply for worldwide raw material requirements, seek second sources and perform market analysis. - Analyse demand, evaluate current and potential suppliers, negotiate worldwide commercial agreements with suppliers and monitor implementation across all subsidiaries. - Liaise with suppliers worldwide in order to coordinate price, terms and product improvements.

- Increased revenue from new customer base from other geographical areas in the north of Mexico as well as the current customer portfolio. - Advised new prospects and corporate customers how to minimise their exposure to financial credit risks through financial credit risk management instruments. - Developed and implemented tools for customer portfolio credit risk analysis to assist decision making.

- Managed CRM platform and Customer Volume & Revenue Intelligence system at a district level. Developed status reports and sales territory analysis for area sales managers in addition to providing training/support on the CRM platform to sales executives. - Developed measurement and decision making tools for upper management to monitor district objectives as well as bonus campaigns.

- Managed 800+ UPS accounts for the Luton/North London area, achieving and exceeding set revenue and volume targets for 2003, 2004, 2005 and 2006. - Upon consultation and analysis, provided customized solutions to the customer’s specific needs and implemented Master Operation Plans (MOPs) when required.

- Assisted in the development and coordinated marketing strategies (from concept to market analysis) for software products. - Modelled and developed ASP based web application projects.

Specialised in International Law. - Additional courses: Alternative Methods for Dispute Resolution, European Union Law, International Private Law and E-Business Administration.