Mag. Roman Kulesza

QA • Supporting the QA team in providing high-quality internal tools, services, and environments • Creating and executing detailed test plans and test cases • Validating data accuracy and consistency across PostgreSQL, MySQL • Doing defect analysis Product Care • Care and test activities on live IoT platforms. • L2 / L3 support, QA engineering, technical consultancy and test engineering. • Supporting an CMP that handles IoT connectivity demands.

Sap Hybris application support - Play, VodaFone, Kyivstar. Cooperation with clients all over the world. Testing reported errors. Log analysis. SAP Hybris, Linux CentOs, Ubuntu, Windows 7, 10, Windows Server, Cygwin, Jira, MS Office, VirtualBox, MoBa, Putty. Providing second line of E-commerce application support. Solving issues in scope of second line of support. Escalating issues and providing necessary information for third line of support. Streamlining of processes related to application support.

Support for business users and Pandora stores in their daily work (English). All EMEA countries + USA, responding in accordance with the adopted SLA. Excel reports. Account administration, AD + Exchange permissions, Clarity & Success data administration, creating C&S reports, downloading and sending C&S data, Service Manager console support, contact by phone, remote, e-mail with employees around the world.

Master's degree. Solving ordinary differential equations by the Runge-Kutta method, n-body problem.