Rosa Ana Iglesias Perez

Angestellt, Distribution & Business Integrations Coordinator, Meliá Hotels International
Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Tourismus
Koordination

Werdegang

Berufserfahrung von Rosa Ana Iglesias Perez

  • Bis heute 9 Jahre und 11 Monate, seit Sep. 2015

    Distribution & Business Integrations Coordinator

    Meliá Hotels International

    Coordination of the Integrations team, a twelve people Acting as the liaison between business and systems analysts, developers and project management groups Configuration of the integrations between the CRS and partners’ internal systems Identification, analyses, and resolution data integrity issues in or between technology systems Support the Revenue Management department to maximize our hotels’ incomings Training in internal systems management to other departments/areas

  • 8 Jahre, Okt. 2007 - Sep. 2015

    Business Operations Coordinator

    Meliá Hotels International

    • Coordination of the Data Base team, whose main function is the information maintenance of each property in the CRS and the management of prices, sales conditions, inventory and rate structure • Management of a 8 people team • Support to the internal departments of Sales, Product, Customer Service, Integrations, GDSs, Call Center and IT • Training on CRS management for both internal and external clients • Connection and integration of OTAs, Metasearchers and PMSs to CRS • Advice on system developments

  • 1 Jahr und 1 Monat, Okt. 2006 - Okt. 2007

    Travel Agent

    Viajes Marsans

    • Sale of tourist products • Customer assistance with reservations, transfers and changes • Management of clients documentation • Reservation of air tickets through Amadeus and rail tickets through Sire • Negotiation with suppliers • Administrative tasks, commercial actions, customer tracking

  • 8 Monate, Nov. 2005 - Juni 2006

    Travel Agent

    Viajes Carrefour

    • Customer service • Telephone sales of tourist products • Air ticket booking through Amadeus • Negotiation with suppliers

  • 4 Jahre und 4 Monate, Juni 2001 - Sep. 2005

    Tourism Technician

    A CORUÑA, VIGO AND TUI COUNCILS

    • Information, tourist guide and tourist promotion of the city • Management of hotel reservations • Assistance to Tourism fairs to develop the Tourism industry in the area • Preparation of statistical studies related with the tourism activity in the city • Organization of conferences in the field of tourism

Ausbildung von Rosa Ana Iglesias Perez

  • 1 Monat, Okt. 2020 - Okt. 2020

    PRICING STRATEGY AND DISTRIBUTION CHANNELS IN HOTEL REVENUE MANAGEMENT

    Cornell University

  • 2019 - 2020

    UNIVERSITY EXPERT IN E-TOURISM: ONLINE MARKETING

    Universitat de les Illes Balears

  • 2004 - 2004

    PEDAGOGICAL APTITUDE CERTIFICATION

    University of A Coruña

  • 2000 - 2003

    TOURISM DEGREE

    University of A Coruña

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Portugiesisch

    Gut

  • Französisch

    Grundlagen

  • Deutsch

    Grundlagen

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