Rosangela Schiavulli

Market Intelligence & Mapping: Performed systematic B2B market mapping within the construction and carpentry sectors to identify new prospects and monitor competitor pricing and offerings. B2B Outreach & Sales: Managed the full sales cycle (from cold calling to closing) for technical products such as fixtures, carpentry steel, and equipment rental services. Technical Consultative Selling: Provided expert technical advice to professionals and companies, translating material specifications and rental cont

Strategic Prospecting & Market Research: Conducted targeted market research to identify and extract high-potential B2B leads from regional databases and industry-specific lists. High-Volume Cold Outreach: Executed daily cold calling campaigns, navigating gatekeepers to reach key decision-makers and HR managers. Value Proposition & Pitching: Delivered concise and compelling elevator pitches to introduce the company’s solutions, successfully piquing interest and securing follow-up opportunities. Lead

Sponsorship Acquisition: Responsible for the identification and acquisition of B2B sponsors, managing the entire negotiation process and the sale of advertising spaces on the website. Account Management: Managed relationships with partners and sponsors, ensuring the successful execution of campaigns and fostering long-term business partnerships. Community & Channel Management: Coordinated multi-channel publishing and community moderation (WhatsApp/Instagram), optimizing engagement to increase the value pr

Lead Qualification & Customer Triage: Acted as the first point of contact in a high-volume retail environment, identifying customer needs and strategically directing floor traffic to optimize sales team efficiency. Direct Sales & KPI Achievement: Managed end-to-end sales processes for premium brands (e.g., Nike, Jordan), consistently meeting individual sales targets and driving store KPIs. Visual Merchandising: Executed visual merchandising strategies and handled inventory operations during high-pressure

High-Volume Logistics Management: Provided dedicated customer support for DHL Express and Supply Chain accounts, managing complex logistics queries and resolving time-critical issues in a fast-paced BPO environment. Problem-Solving & Efficiency: Navigated high-pressure scenarios to meet tight deadlines and KPIs, ensuring seamless communication between global logistics networks and B2B/B2C clients. Process Optimization: Contributed to the efficiency of DHL’s customer care operations by delivering quick,

Performance & KPI Management: Conducted rigorous daily monitoring of store KPIs (Conversion Rate, Average Transaction Value, UPT) at key intervals—mid-morning, mid-afternoon, and closing.Real-Time Strategy Adjustment: Proactively led team "huddles" and motivation sessions to pivot sales strategies mid-day whenever performance lagged behind targets.High-Performance Sales: Recognized as a top-performing professional, consistently generating high revenue and maintaining a 2.5 Unit Per Transaction (UPT) average