Basic

Ruta Ungure

Employee, Recruitment Consultant - Network Technology & BI , Big Data, Connor Black Consulting

Newcastle Upon Tyne, United Kingdom

Skills

Classified network support
Routing & Switching
CCNA
CCN/CSI
CCIE
Cisco Certified Network Associate
W-LAN
Cisco Certified Network Engineer
Network administrator
Network Security Engineering
Network Security
Network Architecture / Design
Cloud Solutions
Cloud Storage Engineer
Field service management
Field Services Engineer
Cyber Security
Cybersecurity Engineer
Network Infrastructure Engineer
NAS Storage Engineer
NAS Storage Administrator
Cisco System Engineer
Network Attached Storage
Network Security Analyst
CCNP
Cisco Network Security Consultant
Network System Engineering
Network Sales
Cisco Router and Switches
Cisco Systems
IT Security & Infrastructure
Juniper Router
Juniper Switches
Cisco VPN Concentrator
Juniper Networks
Consulting Engineering
Network Technology
Recruitment

Timeline

Professional experience for Ruta Ungure

  • Current , since Apr 2019

    Recruitment Consultant - Network Technology & BI , Big Data

    Connor Black Consulting

  • 2 years and 3 months, Jan 2017 - Mar 2019

    L1 Cloud Storage Support Engineer

    NetApp, Inc.

    Troubleshooting B2B customer hardware and core issues for Netapp storage systems in 7-mode and Clustered Data ONTAP environment. Identify and request replacement parts with the logistics team based on log file outcome. Engage with L2 support and escalate cases as per priority and customer’s requirements Advise customer ’s regarding supported NetApp configurations, support contracts, product replacements that have reached End of Support/End of Life. Indirect upselling.

  • 3 years and 3 months, Nov 2013 - Jan 2017

    Virtual Partner Account Manager

    Cisco Systems, Inc.

    Develop B2B relationships with the premier and key Austrian and German ICT partners in order to drive the sales process for services and generate growing revenue. Analyze and monitor the certified Cisco Service partners’ metrics. Review upcoming sales opportunities and create a yearly and quarterly sales pipeline, follow up on existing leads. Produce weekly, monthly and quarterly business forecast for the Commercial, Public and Enterprise market segments together with the GEO lead.

  • 7 months, May 2013 - Nov 2013

    HR Medical Recruitment Consultant for the German market

    SIA PMK Medical Care

    Creating customer network through various trade shows, medical sales presentations, advertising on various platforms. Hosting face-to-face interviews with the potential candidates and collecting relevant documentation for the customer onboarding. Engaging with potential placement hospitals and GP practices regarding staff additions. Create workflows and customer portfolios in the sales platform.

  • 6 years and 11 months, Jan 2007 - Nov 2013

    Language Tutor, Translator, Interpreter

    Self-employed

    Created a potential customer network by searching through various personal ad websites, advertised the services. Organized face-to-face meetings with the potential customers, investigating customer’s needs, testing current knowledge and language level. Created individual lesson plans and prepared study materials according to the client’s needs. Collaborated with various translation agencies and individual contractors regarding translations.

  • 7 months, Apr 2012 - Oct 2012

    Consumer Consultant

    Nike / Stream Global Services

    Provide excellent customer service and answer various consumer questions about the Nike products and company for German and British consumers. Track consumer order and payment statuses within SAP, UPS, and Paypal. Use CRM systems to engage with the customers and update Generated incidents. Report to the manager regarding case SLA metrics and call metrics. Engage with the senior agents regarding customer refunds and RMA’s.

Educational background for Ruta Ungure

  • 3 years and 11 months, Sep 2007 - Jul 2011

    General Linguistic Science

    Latvijas Universitāte

    German language history, German history, Phonetics, Translation and interpretation techniques, Cultural history, German grammar, Literature history, Rhetorics, English language Advanced

Languages

  • German

    Fluent

  • English

    Fluent

  • Russian

    Intermediate

  • Latvian

    -

Wants

Business Contacts
Social Media Recruitment
Recruitment
Social Media Network
CCIE Routing und Switching
Netzwerkadministration
Netzwerk Security Management
Netzwerk Management
Cisco Zertifizierung
Firewalll
CCNP Security
CCIE® Data Center
Datenzentrum Erfahrung
Cisco Certified Network Associate
Rechenzentrums-Infrastruktur
CCNP Cloud
CCNP Service Provider
Wireless Communication
Wireless Broadband Networks
Datenarchitektur
Netzwerkarchitektur
Netzwerk Design
Firewall-Systeme
Cisco IOS
Cisco Router
Flexpod Solutions

Interests

Classical Singing
Behavioral Psychology
Tarot card games
Reiki

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