SYAM KRISHNA S

Angestellt, Manager – Head Office, Aluva, Federal Bank
Sarangi, Umayanalloor PO, Kollam, India, India

Fähigkeiten und Kenntnisse

Project Management
Team work
Retail Banking Operations
Banking Compliance
Team Supervision
Staff Coordination
Branch Operations Management
Customer Service Excellence
Account Handling
Banking Transactions
Customer Relationship Management
Banking Product Sales
Process Improvement
Operational Reporting
Client Issue Resolution
Performance Monitoring
Communication Management
Stakeholder Management
Business Support Operations
Training & Team Development

Werdegang

Berufserfahrung von SYAM KRISHNA S

  • Current 1 year and 4 months, since Feb 2025

    Manager – Head Office, Aluva

    Federal Bank

     Supervise operational activities and support banking process execution across departments.  Coordinate with internal stakeholders to ensure adherence to banking regulations and organizational policies.  Monitor team productivity, workflow efficiency, and service delivery standards.

  • 3 years and 4 months, Oct 2021 - Jan 2025

    Assistant Manager

    Aluva Branch

     Managed day-to-day branch operations while maintaining high service quality standards.  Handled customer relationship management activities and resolved escalated banking issues efficiently.  Supported sales and promotion of banking products, including deposits, accounts, and financial services.  Coordinated staff scheduling, workflow allocation, and branch support functions.

  • 7 years, Oct 2014 - Sep 2021

    Customer Service Associate

    others Bank

     Delivered customer support for banking products, account services, and transaction-related queries.  Processed customer requests, account updates, and banking documentation with accuracy.  Assisted customers with banking transactions, digital banking services, and issue resolution.  Maintained customer records and ensured compliance with banking guidelines

Ausbildung von SYAM KRISHNA S

  • 3 years, May 2020 - Apr 2023

    Master’s in International Business (Executive Program)

    Symbiosis International University

  • 1 year and 11 months, Oct 2017 - Aug 2019

    Master of Arts – English Language & Literature

    Indira Gandhi National Open University

  • 2 years and 10 months, Aug 2011 - May 2014

    Bachelor of Arts – English Language & Literature

    Sree Narayana College

Sprachen

  • English

    C1 (Fließend)

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