Saadet Bol Turan
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Saadet Bol Turan
- Current 16 years and 5 months, since Jan 2010
Unit Manager / SAP Technologies
KoçSistem
Managing a unit that deals with the sap technical management of service portfolio of Technology Group of KoçSistem Leading a unit that consist of 20 specialist and consultants specialized in mainly SAP Basis (Netweaver, ERP, BW, Portal, BO, SRM, CRM, CLM, PI etc..) Managing the 1st and 2nd level support 24/7 operations for the SAP customers (includes 700+ SAP instances on various platforms) Mainly targets accelarating the service revenues, resource management, supporting presales activities
- 1 year, Jan 2009 - Dec 2009
SAP Technical Team Leader / DC Services
KoçSistem
Leading the SAP Technology Hosting team as a basis team leader for 24/7 operations
- 3 years, Jan 2006 - Dec 2008
SAP Technical Consultant / DC Services
KoçSistem
-Responsible for installing, operating and management SAP systems according to the ITIL standarts -My product spectrum of SAP includes ERP, BW, BO, PI, EP, CRM, SRM, SCM, MDM, BPM -Upgrade, installation and project support for the SAP customers -Managing 7x24 system support -Analyzing and designing technical SAP infrastructure -Troubleshooting -Capacity planning and sizing -SAP Solution Manager (Solution Landscape Design, Workcenter, Solution Monitoring, Change Management)
- 2 years and 1 month, Dec 2003 - Dec 2005
SAP System Administrator
Mercedes Benz Turkiye
-SAP Basis: Basis system administration, System copy, Kernel upgrade, Patch Upgrade, UC4 Job management system monitoring, System availability and performance monitoring, Integration Monitoring (Middleware; XI, Biztalk), Troubleshooting, TMS, Spool adm, Interface monitoring, Error handling for 3rd party products -Oracle DBA: Database installation/management, Oracle RDBMS Server patch/upgrade, Backup/restore/recovery, Database performance/system/capacity monitoring
- 2 years and 3 months, Sep 2001 - Nov 2003
Technical Consultant/ Enterprise Solutions
KoçSistem
-Performed installations, upgrades at and around those releases as well as their administration and related customer support duties on many platforms such as UNIX-NT/Oracle and NT/MSSQL (My release spectrum of R/3 includes 3.X, 4.X, 6.X) -Performed internal and external projects in ASAP standards aiming to implement R/3 on a reliable technical infrastructure -Performed technical quality checks for implementations
- 1 year and 10 months, Nov 1999 - Aug 2001
SAP Basis Consultant
SAP Turkey -SAP Bilgi
-Responsible for release planning and operating demo, training, localization, industry solutions, test and productive R/3 Systems of SAP Turkey -Installing IDES systems and performing support for R/3 systems of SAP Turkey Training Center -Involving HR Payroll Localization Projects of SAP Turkey as the transport coordinator and delivery responsible
- 2 years and 9 months, Feb 1997 - Oct 1999
Customer Support Specialist (HelpDesk)
SAP Turkey -SAP Bilgi
Performed customer support (Local Support Service) for the SAP Turkey customers
Ausbildung von Saadet Bol Turan
- 4 years and 10 months, Sep 1993 - Jun 1998
BS, Mathematics Eng.
Istanbul Technical University
- 10 months, Sep 1992 - Jun 1993
English Preparation Class
İstanbul Technical University
- 2 years and 10 months, Sep 1989 - Jun 1992
Naturwissenschaftliche Gymnasium von Adana (AFL)
Sprachen
Turkish
English
German
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