Sacha Rau

Senior Project Manager for customer-, integration- and outsourcing projects in the banking and finance sector, insurance and telecom companies, in the area of physical and digital document management. Pre-sales activities and solution design. Coaching of PM's.

Java developer and Project Manager. Customised software solutions in the field of CRM system on the BSI Framework Scout (TM). Building web-services, interfaces, and import plug-ins. Tools: eclipse, tomcat, oracle.

Java developer. Developed the document-suite software product SnapForm. Integrated the electronic signature in SnapForm. Consulting and sales support. Developed Dr.Tax software product in Java.

First and second level support of the IBM network infrastructure. Managing customer incidents and problem analysis. Responsible for performance reporting and escalation between international helpdesks. Further development of work processes. Coaching new employees.