Sadaf Rafiq

• Managed buying and selling of Prepay, Post pay and bilateral accounts. • Monitoring Customer Portfolio and Quality of Service on daily basis to ensure retention and increase of Business. • Analysis of customer portfolio in detail to grow business opportunities. • Actively converted potential leads into profitable Business deals. Maintaining specialized Destinations - Buying! Coordinate with vendors for rates update frequently and maintain good margins according to market rates.

• Managed selling both Prepay and Post pay customers. • Designing sales and marketing strategy for prospective customers on board. • Co-ordination between customers and technical staff in citation to trouble shooting. • Have been able to brought 9 new customers in the business with the company within a month. • Have managed to achieve 38 million traffic per month from both Pre-pay and Post-pay customers. • Have been able to achieve a Gross Margin up to 22KDollars per month.

• Raise brand, product and service awareness. • Persuade people to purchase their brands or services and make sure that commodity conduits function smoothly. • Write copy for each product, reflecting key messages, features and benefits. • Work with the business innovations department to develop new ideas for reaching end user markets.

• Manage customers' accounts • Communicate and coordinate with internal departments • Handling face-to-face enquiries from customers