Salman Umar

Technical Solution Design / Cost Model Preparation IBM Resiliency Services Tower, for Tier 3/4 DataCenter, Work Area Recovery, ITDR, BaaS, CMB, VSR, DC Space and Power and Cloud Offering, SAP migrations technical solution desgn. TRPs, BC&RS Run Book writing, Strong understanding of business requirements, processes, and ICT Solution Architecture.

Managed Services and support for IBM ALPS, DACH Clients, Incident Management, Change Management, Implementation Management, Project Work, BCP&DR testing in accordance of ITIL best practices.

Worked as team lead for Solution designing and commissioning / implementation for ERP Solutions / Core Banking Application. Responsible for technical issues for telecom Mobile service provides, Look after daily OPS and maintenance of Data Center, Storage and Sys Admin calls. weekly reporting to client management on OPS activities, team management.

Core responsibility is to look after The Linde Group formerly BOC Pakistan Limited in-country operation and support of IT Infrastructure and facilities especially SAP PRD and DEV landscape. SAP Security operations, User Administrations and Authorization, backup and restore, transport management, print management, Monitoring the SAP system for health and performance issues. Windows and MS exchange admins, DC facility management, Network and WAN link monitoring, end user training.

Physics, Chemistry and Mathematics