Samira Jerbaoui

Working as an IT business analyst consultant for The Adecco Group Identify business needs and business opportunities of our internal clients ( Modis, Pontoon and Adecco outsourcing). Study work practices to then define and standardize new workflows. Assist the different actors to implement solutions. Tools: Snow ticketing, SharePoint, MySQL, Microsoft Office

Working as an Implemantation manager for Airlines clients of Amadeus Project management (through all the phases, from initialization to closure) and coordination Analyze and evaluate costumers business and functional needs to determine the planning and monitoring of the activities Handle frequent meetings with stakeholders Provide functional and technical support Tools: Ticket management tool, Sharepoint, SoapUI, Altea applications, XMLSpy - Language : English