
Samuel Wich
Timeline
Professional experience for Samuel Wich
Responsible for defining and prioritizing product features and enhancements based on customer needs and market trends, utilizing Agile methodologies. - Cross-functional collaboration with teams to ensure successful product delivery and customer satisfaction. - Thorough market research and competitor analysis. - Development of product vision, roadmap, ensuring alignment with business objectives and strategic goals. - Point of contact for stakeholders, gathering feedback and requirements.
Requirement engineering for continued CRM development (MS Dynamics 365) - Feature development and prioritization in agile project environment (SAFe) - Facilitation of multi-department solution design workshops - Liaising between business, IT architecture and software development team - Process design and documentation
Gained experience through multiple rotations within the company: - Agile Project PMO - Customer Experience Manager - Junior Business Analyst CRM
- 1 year and 3 months, Mar 2014 - May 2015Credit Suisse
Jr. Relationship Manager and Deputy Head of Team
Supporting relationship managers with client meeting preperations and administrative tasks, project management, instruction of new employees
Supporting account managers with account openings and administrative tasks, regular client interaction (Middle East)
Trainee Program offered by Credit Suisse. - 6 months in Swiss Retail Clients Mortgage Center - 6 months in Key Account Management HNWI EMEA - 6 months in Corporate Clients Project Management
Educational background for Samuel Wich
- 5 months, Sep 2023 - Jan 2024
CAS Product Management
Hochschule Luzern
- 3 years and 11 months, Sep 2015 - Jul 2019
International Hospitality Management
École hôtelière de Lausanne
Languages
German
First language
English
Fluent
French
Intermediate
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