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Samuel Wich

Angestellt, Product Owner, ZURICH Versicherung Schweiz / ZURICH Group

Timeline

Professional experience for Samuel Wich

  • Current 1 year and 4 months, since Nov 2023

    Product Owner

    ZURICH Versicherung Schweiz / ZURICH Group

    Responsible for defining and prioritizing product features and enhancements based on customer needs and market trends, utilizing Agile methodologies. - Cross-functional collaboration with teams to ensure successful product delivery and customer satisfaction. - Thorough market research and competitor analysis. - Development of product vision, roadmap, ensuring alignment with business objectives and strategic goals. - Point of contact for stakeholders, gathering feedback and requirements.

  • 1 year and 10 months, Feb 2022 - Nov 2023

    Business Analyst

    ZURICH Versicherung Schweiz / ZURICH Group

    Requirement engineering for continued CRM development (MS Dynamics 365) - Feature development and prioritization in agile project environment (SAFe) - Facilitation of multi-department solution design workshops - Liaising between business, IT architecture and software development team - Process design and documentation

  • 1 year and 6 months, Sep 2020 - Feb 2022

    Graduate Trainee

    ZURICH Versicherung Schweiz / ZURICH Group

    Gained experience through multiple rotations within the company: - Agile Project PMO - Customer Experience Manager - Junior Business Analyst CRM

  • 1 year and 3 months, Mar 2014 - May 2015

    Jr. Relationship Manager and Deputy Head of Team

    Credit Suisse

    Supporting relationship managers with client meeting preperations and administrative tasks, project management, instruction of new employees

  • 5 months, May 2013 - Sep 2013

    Assistant Relationship Manager

    Credit Suisse

    Supporting account managers with account openings and administrative tasks, regular client interaction (Middle East)

  • 1 year and 6 months, Aug 2011 - Jan 2013

    Junior Banking Program

    Credit Suisse

    Trainee Program offered by Credit Suisse. - 6 months in Swiss Retail Clients Mortgage Center - 6 months in Key Account Management HNWI EMEA - 6 months in Corporate Clients Project Management

Educational background for Samuel Wich

  • 5 months, Sep 2023 - Jan 2024

    CAS Product Management

    Hochschule Luzern

  • 3 years and 11 months, Sep 2015 - Jul 2019

    International Hospitality Management

    École hôtelière de Lausanne

Languages

  • German

    First language

  • English

    Fluent

  • French

    Intermediate

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