Sandie Glover

• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention • Reconciling complex accounts that have been escalated from the AR team • Monitoring debtor balances to ensure a reduction in debtors DSO • Ensuring credit and collection policies and procedures are followed within your team • Liaising with customers, as well as internal personnel including the sales team

• Generated invoices upon receipt of billing information • Assist clients, and co-workers with invoicing information • Create daily invoice reports, and maintained invoice files • Bill customers for products and/or services. • Generated accounts payable reports, so timely payments can be made to vendors. • Checked invoices for discrepancies in price, quantity and items. • Issued monthly statements, keep customers files updated with current invoices, bills and contact

• Generated invoices upon receipt of billing information • Create daily invoice reports, and maintained invoice files • Bill customers for products and/or services. • Check invoices for discrepancies in price, quantity and items. • Reconciling complex accounts that have been escalated from the AR team • Monitoring debtor balances to ensure a reduction in debtors DSO • Ensuring credit and collection policies and procedures are followed within your team

• Responsible for Monthly Quality Assurance checks • Mentoring of junior members of the team • Pay, financial and travel requests • Managing personnel and ensuring their Personal Development and reports are drafted and submitted • Co-ordinating and chairing meetings on a regular basis • Publishing and instigating new systems in order to streamline workflow and information management • Ensuring Health and Safety in the Workplace guidelines are adhered to

Conflict Management for the Private Security Industry and working as a door supervisor

Account Manager / Book-keeper

Management & Leadership