Sandra (Dietinger) Kragl

Establishment of a UX department and introduction of user-centered design in the agile development process. Integrating the team in a bigger design organization and ease the access to customers. Designing business process automation software with focus on intelligent automation. Responsibilities: • Global management of UX designers • Implementing new standards, processes and guidelines • Hiring, mentoring and training • Design thinking methods • Visual design and prototyping • Design guidelines

Designing business process automation software for agile development teams, co- located and offshore. Establishment of a user experience department and introduction of user-centered design in the development process. Responsibilities: • Requirements engineering • User research via usability tests, surveys, contextual inquiry, shadowing and analysis • Visual design and prototyping • Training colleagues on user-centered design methodology • Corporate design guidelines including interaction design

Evaluation of the orientation concept for the new Vienna central station with participants from a wide variety of backgrounds, different experiences and needs, using virtual reality. Responsibilities: • Usability testing with people from different backgrounds • Data preparation for further analysis • Contextual interviews before the usability tests • Questionnaire preparation for an easier evaluation

Evaluation of a barrier-free intercom for police stations throughout Austria. Responsibilities: • Usability testing with blind participants • Contacting and recruiting of potential participants • Organization of the test schedules • Questionnaire preparation

Preparation of lecture material, exercises and exams, as well as corrections for the following courses: • Communication and Media Theories • Sociology of Technology • Social Issues in Computing

Specialized in the area of Human-Computer Interaction