Sanjay Singh

1 - Boosted customer acquisition by 20% in 6 months via targeted market research and feature alignment with customer needs. 2 - Enhanced customer retention by 15% through strategic analysis of product metrics and data-driven improvements 3- Collaborated with Data Science to improved vendor grouping model by 2X 4- Introduced self-serve recategorization, that lowered processing time and improved throughput rate by 2-3 weeks 5- Led the development of SpendAI that integrated with various APIs to improve

1- Developed AI native vision for order to cash cycle. 2- Launched an MVP of a new Autonomous collection for Order to cash cycle. 3- Provide 10X experience to collection process through better UI/UX, digital voice assistant. 4- A/B tests, data driven experiment, customer surveys, stakeholder management, dashboard & reportage.

1- Increased annual revenue by 30% YOY and Customer Retention rate by 20% by timely understanding the gap between user and product solutioning. 2- Conduct product demos for US and Europe region. 3- Spearheaded a team of 15, inclusive of developer, BA and UI designer. 4- Revamped the SaaS pricing plan by adding a higher enterprise plan & incentivizing yearly subscription leading to 40% more recurring revenue.

1-Onboarded 15+ partners consisting digital publishers and schools. Collaborated and created marketing plans. 2- Developed business plan, revenue model, roadmaps, GTM Strategy and vision for product. 3- Identified and reported on business opportunities in the target market. 4- Boosted customer engagement by 70% with redesign user feature and streamlined vendor account management.