Santiago A Deheza

Security focused architectures, configurations and deployments of Splunk, working side by side with the customers implementing SIEMaaS. Focused on the assessment, evaluation and mitigation of information security risks, collaborating with their challenging problems across a variety of use cases. Information & Event Monitoring, Identity & Access Management, IDS/IPS

Network infrastructure maintenance, troubleshooting, configuration and documentation. LAN, WAN, TCP/IP, VLAN,, WSUS, VPN, MPLS, , load balancing and dynamic routing. Security-Cisco ASA 5500 series, Cisco 300-500, HP Procurve 5400 series switches. Microsoft SCOM - SCVMM, SCCM Hyper-V and VMware ESXi, Vsphere 5.1 & 5.5 High Availability / Clustering, EMC VNX 5300 HP C3000, C7000 Blade Chassis / Flex10 / Virtual Connect. Active Directory & Exchange, Veeam Backup Administration

Network topologies for clients. worked on scalability and design considerations for IP and MPLS networks using OSPF, EIGRP, IS-IS, BGP and related protocols. Analyzed requirements and configured routers and switches for engineer duplication of customer network faults. Conducted remote troubleshooting of IP Contact Center Servers and Call Manager servers via remote desktop.

Provided all design, support, and day-to-day operations to corporate data network and Cisco VoIP network using Cisco 6500/3750/3560/4500 L2/3 platforms and 3800/2800 router platforms; utilizing VSS in the Core-Distribution-WAN layers. Responsible for network drawings and standards. Mentored and provided 3rd level support to NOC

Responsible for the maintenance and support of Lenovo's virtual environment. MS Exchange Administration | AD | DNS | DHCP | RADIUS | LDAP | TACACS. Vmware Vsphere 4 | Disaster Recovery Planning. Incident Management through Remedy, HP Open-View.